We take the issue of responsible gambling extremely seriously and give our visitors the necessary support. We truly want you to have a good time and enjoy the games.
For millions of onlino casino visitors, Gambling is a form of entertainment, but for some individuals who may have gambling problems, it can be very difficult to stay away. We suggest the following guidelines to gambling responsibly:
To ensure you enjoy your online experience with Cherry Jackpot and stay in control of your gaming, we provide our members with a range of options to assist them to gamble responsibly.
If you feel that the tools available are not working effectively and you want to prevent yourself from gambling completely, then Self Exclusion might be your best option. You can do exclude yourself if you contact casino’s support directly.
If you want to take a break from gambling, contact your casino and apply for a time-out.
It is possible to unsubscribe from emails and other promotional offers at any time for a set time.
If you contact us, we can also help you by setting up a deposit limit on your casino account on daily, weekly or monthly basis, so in future you can control exactly what you are spending
Some our casinos have “18 and over” policy, others have “21 or over” policy. Casinos may from time to time ask any player to provide proof of their age if we believe that may be younger than 18/21. During this time, the account may be suspended and funds withheld temporarily whilst we wait for proof of age is provided.
We recommend that if you are in the presence of someone under the wanted age, you hold off playing in the casino until they are not in your company. Also, if you suspect any unauthorized gambling activities on your online casino account, please contact that casinos support immediately.
If you have a claim regarding your gambling transaction, please contact us at the support email for one of our brands or see the European Commission’s ODR procedure platform here.